Frequently asked questions
FAQ
Here you'll find answers
Thank you for your interest in metalstack.cloud! We have compiled the most important questions about our platform, our services and technical details for you here. Our aim is to provide a clear and transparent overview of all relevant information. If you are still missing something or have specific concerns, please do not hesitate to contact us. Our team is always at your disposal.
metalstack.cloud On-Prem
What is metalstack.cloud On-Prem?
What does bare metal offer in my own data center?
Can metalstack.cloud On-Prem integrate with my existing infrastructure?
Can metalstack.cloud On-Prem be aligned with ISO 27001, C5, or NIS2?
What is the metalstack.cloud On-Prem Starter?
Who develops and supports the technology?
When is metalstack.cloud On-Prem the right choice?
Do I retain full control over data and access?
Can I scale the private cloud like a public cloud?
How does an On-Prem project work?
How does metalstack.cloud On-Prem avoid vendor lock-in?
How do I get a quote for metalstack.cloud On-Prem?
Technology
What is metal-stack?
Is metal-stack only designed for Kubernetes?
How are physical servers provisioned?
How is the metal-stack network built?
What advantages does bare metal have over virtual machines?
How are access and roles managed in metal-stack?
Who develops metal-stack?
What does the metal-api do?
What does “partition” mean in metal-stack?
How does metal-stack isolate tenants and networks?
Can I manage metal-stack through API, CLI, and infrastructure as code?
How are metal-stack and its underlying images maintained?
metalstack.cloud Public Cloud
What is metalstack.cloud?
Why should I choose metalstack.cloud over a conventional public cloud?
Where are my data and Kubernetes workloads operated?
How quickly is a Kubernetes cluster ready?
Can I scale my Kubernetes resources automatically?
How are updates and security patches handled?
What does managed Kubernetes on bare metal mean?
What does bare metal offer me in the public cloud?
Is metalstack.cloud GDPR compliant and ISO 27001 certified?
How do I monitor clusters and resources?
Which Kubernetes versions does metalstack.cloud support?
How do I get started with metalstack.cloud?
Public Cloud Pricing
How is metalstack.cloud billed?
Is there a free trial?
What costs apply for storage, backups, and networking?
How much does a Kubernetes cluster on metalstack.cloud cost?
Which compute options are available?
Are there minimum terms or long-term commitments?
Support
Where can I find help and documentation?
How do I manage access rights for my team?
How do I change or cancel my public-cloud subscription?
How do I learn about new features and supported Kubernetes versions?
How can I reach support?
Why do I need approval to use the platform?
How do I delete my account or data?
How can I get help with migration, architecture, or a proof of concept?
Are there any questions left?
Get in touch with us to learn more about our services and how we can help you.
